Thank you for visiting our after-sales self-service web page. Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.Please kindly be advised that all of our Teamoy products come with a hassle-free warranty. If your product does not meet your needs during this period, please contact us via email and let us know what we can do to help you.Service Email Address: firstname.lastname@example.org, please include below information when you contact us.Order ID: You can find this in your Amazon account's order history.Refund or Exchange: Please enter your preference, and we will do our best to accommodate your needs.Reason for Request: A short description of the problem here, e.g. "defective".